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At Touched by Moune, we are dedicated to providing a seamless and reliable shipping experience for our customers. Please review the details of our shipping process below:
Processing Time
All orders are processed within 1 to 2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Once processed, orders are typically delivered within 5 to 7 business days. Delivery times may vary based on your location and carrier delays beyond our control.
Shipping Confirmation & Tracking
After your order has been shipped, you will receive a confirmation email containing your tracking number. The tracking information will be active within 24 hours.
Questions or Concerns?
If you have any questions regarding your order or our shipping policy, please don’t hesitate to contact us at touchedbymoune@gmail.com. Our team is here to assist you.
Thank you for choosing Touched by Moune. We appreciate your business and support!
Support. Strength. Stability. Whether you're training hard or recovering smart, this knee protector is built to reduce pressure, relieve discomfort, and give your joints the confidence they need to move freely. Ideal for workouts, sports, injury recovery, or daily joint protection.
🛡️ [ENHANCED KNEE SUPPORT]
Crafted with high-elastic, breathable fabric and ergonomic 3D weaving, this knee brace provides 360° compression support to stabilize your knee and reduce joint pressure. Perfect for running, squatting, weightlifting, or daily wear.
🔥 [PAIN RELIEF & INJURY PREVENTION]
The compression technology improves blood circulation, reduces swelling, and eases discomfort from arthritis, tendonitis, meniscus tears, ACL/MCL injuries, or post-surgery rehab. Wear it for relief, prevention, or extra strength during physical activity.
💪 [ANTI-SLIP DESIGN – STAYS IN PLACE]
Dual silicone gel strips and breathable fabric keep the sleeve secure during movement. No sliding, bunching, or slipping—just consistent support, no matter how active you are.
🧘 [FLEXIBLE YET FIRM]
Lightweight and stretchy, yet firm enough for real joint protection. Offers full mobility and flexibility for yoga, crossfit, hiking, or cycling, while maintaining support throughout.
Product Details:
Item: Knee Protector / Compression Knee Sleeve
Material: Nylon, Spandex, Silicone Gel
Color Options: Black, Blue, Pink, Green, Orange (customizable)
Size: S, M, L, XL, XXL, XXXL (custom size available)
Support Type: Elastic Compression
Gender: Unisex
Suitable For: Adults & teens (ages 13+)
Care Instructions: Hand wash in cold water, air dry
Perfect For:
Sports: Basketball, Football, Tennis, Running
Gym: Squats, Lunges, Weightlifting
Recovery: Injury rehab, joint pain, arthritis
Daily Use: Long-standing jobs, joint fatigue relief
What products do you offer?
We specialize in waist trainers, fajas (compression garments), slimming creams and oils, wood therapy tools, lymphatic massage tools, slimming gels, and detox teas — all designed to support body contouring, wellness, and self-care.
How long does shipping take?
Orders are processed within 1 to 2 business days and typically delivered within 5 to 7 business days. You will receive a tracking number via email once your order has shipped.
How do I know which size waist trainer or faja to order?
Please refer to our Size Guide on the product page. For the best fit, measure your waist and hips, and compare with our sizing chart. If you're between sizes, we recommend sizing up for comfort.
Are your slimming creams and oils safe for all skin types?
Our products are made with quality ingredients, but we always recommend doing a patch test before full use. If you have sensitive skin or known allergies, please consult with a healthcare provider before using.
Can I return or exchange my order?
For hygiene and safety reasons, we do not accept returns or exchanges on worn or opened items. If your item arrives damaged or you received the wrong product, please contact us at touchedbymoune@gmail.com within 3 days of receiving your order.
How do I use wood therapy or lymphatic massage tools?
Each tool comes with basic usage guidance, and we also share tips and tutorials on our Instagram and TikTok pages. Always use gentle pressure and combine with our oils or creams for best results.
How can I contact you?
You can reach us at touchedbymoune@gmail.com. We respond to all inquiries within 24 to 48 business hours.