Orders are processed within 1 to 2 business days and typically delivered within 5 to 7 business days. You will receive a tracking number via email once your order has shipped.

Our products are made with quality ingredients, but we always recommend doing a patch test before full use. If you have sensitive skin or known allergies, please consult with a healthcare provider before using.

For hygiene and safety reasons, we do not accept returns or exchanges on worn or opened items. If your item arrives damaged or you received the wrong product, please contact us at touchedbymoune@gmail.com within 3 days of receiving your order.

You can reach us at touchedbymoune@gmail.com. We respond to all inquiries within 24 to 48 business hours.

We specialize in waist trainers, fajas (compression garments), slimming creams and oils, wood therapy tools, lymphatic massage tools, slimming gels, and detox teas — all designed to support body contouring, wellness, and self-care.

Each tool comes with basic usage guidance, and we also share tips and tutorials on our Instagram and TikTok pages. Always use gentle pressure and combine with our oils or creams for best results.